- The ways we collect personal data about you and why we do so
- How we use your personal data
- The choices you have about your personal data
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.
Name of the controller: Porpoise Studios, LLC
THE DATA WE COLLECT
Data you provide us.
- Player name
- Transaction Data regarding payments of services you have purchased from us (including in-game purchases). Data in respect to your transactions with third parties, including payments made through the app store. This does not include your bank account or payment card details.
- Other data you choose to give us (such as email address when corresponding with us via email)
Data we collect automatically.
- Your mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI) for the purposes of telemetry & analytics to improve our service
- Data about your device, such as device name and operating system, browser type and language
- Data we collect with cookies and similar technologies (see more below)
- Data about your use of the Service, such as gameplay data
Data we collect from our partners.
- Data we receive if you link a third party tool with the Service (such as Facebook, Google, or Apple)
- Data to fight fraud (such as refund abuse in games or click fraud in advertising)
- Data from platforms that the games run on (such as to verify payment)
- Data for advertising and analytics purposes, so we can provide you a better Service
WHY DO WE COLLECT YOUR DATA
To make the Service work.
To perform the contract, we process data necessary to
- Create accounts and allow you to play our games and use our Service
- Operate the Service
- Verify and confirm payments
- Provide and deliver products and services you request
- Send you Service-related communications
To make the Service more suitable for our players.
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
- Update and develop player profiles
- Develop and improve the Service and player experience
- Manage our relationship with you
- Provide social features as part of the Service
- Customize your Service experience
- Respond to your comments and questions and provide player support
- Provide you Porpoise Studios offers in the Service as well as in other websites and services, and by email
- Send you related information, such as updates, security alerts, and support messages
To show personalized advertisements.
To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to
- Track the content you access in connection with the Service and your online behavior
- Deliver, target and improve our advertising and the Service
For information on how to opt-out from personalized advertisements, see section ‘Your rights and options’ below.
To keep the Service safe and fair.
Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the Porpoise Studios Terms of Service.
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
- Analyze and monitor use of the Service and its social features
- Moderate chats either automatically or manually
- Take action against fraudulent or misbehaving players
To analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
With your consent
With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.
WHO CAN SEE YOUR DATA
Apart from Porpoise Studios, your data can be accessed by others in the following situations:
OTHER PLAYERS AND USERS.
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
PARTNERS WORKING FOR Porpoise Studios.
Porpoise Studios has partners to perform services for us. These partners process your data only at and according to Porpoise Studios’ instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
Other companies and public authorities.
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
Advertising and Social Media partners.
The Service includes features from our partners, such as social media interaction tools and in-game advertising. A list of these partners is available at porpoisestudios.com/en/partner-opt-out. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.
INTERNATIONAL DATA TRANSFERS
Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.
YOUR RIGHTS AND OPTIONS
Opt-out of marketing emails and other direct marketing.
You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.
Opt-out of targeted advertising.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting “limit ad tracking” (Apple iOS) or “opt-out of interest based ads” (Android). For more information, see also: https://www.porpoisestudios.com/partner-opt-out.
For personalized in-game offers opt-out, you can use the options provided in the game settings.
Access the personal data we hold about you.
If you request, we will provide you a copy of your personal data in an electronic format.
Your other rights.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge). You may also contact your local data protection authority within the European Economic Area for unresolved complaints.
COOKIES AND other tracking or profiling TECHNOLOGIES
Mobile Advertising Identifiers
We, or third party Ad Networks, may collect, and may associate information with, mobile advertising IDs (such as iOS Advertising Identifiers and Google’s Advertising IDs) on the Sites. These are unique identifiers (which are resettable) set by the applicable mobile operating system provider (“ Mobile Advertising IDs ”).
How to opt-out of / reset Mobile Advertising IDs
Go to ’Settings’
Scroll down to ‘ Privacy’
Scroll down to ‘ Advertising’
Shift the ‘ Limit Ad Tracking ’ slider to the right.
Reset your iOS Advertising Identifier: if at any time you wish to reset your iOS Advertising Identifier, you can do so by replacing the final step with “ Click on ‘Reset Advertising Identifier ’”.
Go to ‘Settings’
Scroll down and click on ‘Google’
Scroll down and click on ‘Ads’
Shift the ‘Opt out of Ads Personalisation‘ slider to the right.
Reset your Android Advertising ID: if at any time you wish to reset your Android Advertising ID, you can do so by replacing the final step with “ Click on ‘Reset advertising id ’”.
We provide access to our Sites third party Ad Networks and they will directly collect and process information via the above cookies and other tracking technologies. This is so Ad Networks can serve you with content that is tailored to your preferences. Ad Networks are controllers of the Personal Data that is collected in that way (i.e. they decide of the purposes and means of processing such data, independently of our instructions). For more information on such Ad Networks’ collection and processing of your Personal Data, please see the relevant Ad Networks’ privacy policies. For ease of reference, we provide here links to such Ad Networks privacy policies:
Unity Ads: https://unity3d.com/legal/privacy-policy
Admob : https://policies.google.com/privacy
Vungle : https://vungle.com/privacy/
AdColony : https://www.adcolony.com/privacy-policy/
AppLovin : https://www.applovin.com/privacy/
Tapjoy : https://www.tapjoy.com/legal/#privacy-policy
Inmobi : https://www.inmobi.cn/privacy-policy-for-eea/
Chartboost: https://answers.chartboost.com/en-us/articles/200780269 https://answers.chartboost.com/en-us/articles/115001489623
Supersonic/ ironSource : http://www.ironsrc.com/wp-content/uploads/2017/01/ironSource-Privacy-Policy.pdf
Mobvista : https://www.mobvista.com/en/privacy/
Tencent : https://www.tencent.com/en-us/zc/privacypolicy.shtml
Redmobi : http://redmobi.cn/
Zplay : https://www.zplayads.com/en/privacy.html
Adview : http://www.adview.cn/web/overseas/policy/privacy
For more information on our use of Ad Network services, please contact us here
HOW DO WE PROTECT YOUR DATA
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.